What Our Customers Say

Have bought and sold using Castles and have no complaints. Sandro knows the local area well, is honest, supportive and easy to work with. Would definitely use again – highly recommended.

Castles Hackney were a great team to deal with. They came recommended to me and I’ve already happily recommended them to others. I appreciate that they’re straight shooters without the fluff. They did fantastic work in keeping the deal together (not easy!).

After a long, frustrating and very bumpy rollercoaster ride, Castles finally got us over the line with our flat sale (we first tried in 2018 but had only one expression of interest and no offers after 5 months). Shoutouts to Sergio and Joe who had to deal with some very difficult customers some of whom turned out to be the worst kind of timewasters (what kind of a person makes a “firm” offer and then withdraws or goes missing after a week?) Sergio in particular worked very hard for several months to find a suitable buyer and had to put up with a lot of rubbish from some of them.

No fewer than 3 potential buyers came and went but incredibly the team at Palmers Green managed to find someone else within days of the last withdrawal who came in with an amazing offer, which was £16k more than we had almost resigned ourselves to accepting which would have been disastrous for us financially. And although our eventual buyers had a lot of questions and issues to be resolved, they never once tried to renegotiate their offer as they seemed to know that they’re getting a super, rarely available period property in a great area. The new branch manager Mahe had a lot to do with that as we received a very scathing report from the surveyor. ( Tip for buyers – don’t ever ask for a building survey as apart from his £1k fee, the guy will spend over 4 hours at your proposed purchase looking for every single fault or defect inside and out, and then either get most of it all wrong or give speculative advice on unlikely scenarios.) Moral of the story is don’t expect immediate results.

But we got there in the end – and everyone’s a winner!

Daniel and Tom are wonderful.
Whether you are buying, selling or both they are on hand for any queries and keep you informed of everything along the way.
A stressful process made slightly easier with these two!

Castle estate agent- I can only testify to the good things they supported us with from the very start of our process they were very helpful and realistic to selling our property. The team were working sufficiently and kept us informed about the process along the way.
I would recommend Castles over and over again special shout out to the Daniel and Tom wonderful Team!!

Ali and the rest of the Castles Hackney team were excellent in supporting us through the process of buying our first home. Ali went above and beyond his role, keeping the communication flowing with solicitors and the seller, jumping in to iron out any wrinkles and in general just being a positive and approachable person. Thanks again for all your help!

Abraham at Castles is basically part of the family now. Having moved a number of times and at difficult times, they have always looked after us.

Excellent service. I had a very smooth purchase with them. Joe was always available to help with contacting the other side and Mahe, the branch manager, really helped push the sale to completion in a very short time.

Alex, Selinay and the team were really helpful finding my family a beautiful home. Nothing was to much to ask and the whole process was really smooth. Thank you so much Alex, Selin and the team at Castles who are really the best out there.

I am very happy with the service provided by Castles. Nof is very professional and responded to my messages in a timely manner. He kept me updated with developments constantly throughout the process. Will definitely be using Castles again in the future!

Sold my house very quickly through Castles achieving a great price. Joe, Sergio and Nof were great throughout the process, would definitely recommend.

Amazing service! Found the perfect home thanks to Jenten. Would definitely recommend.

Me and my husband are delighted with our move-in to our first flat as a couple! Many thanks to Selinay in specific, who has been incredibly helpful and patient with us during the total procedure of reference checks and meetings, answering all of our questions regarding many different things as well as updating us on the go! We are very grateful to have discovered Castles Edmonton, with a brilliant team helping us from start to finish. Thank you to David and Jai for always keeping us updated via emails even whilst being abroad and being so helpful and kind when viewing the property.

It has been an exciting process, and we’re extremely happy with the service.

Great experience with Castles. Ela was completely brilliant – always friendly and helpful. And she’s helped long after the sale completed by going out of her way to organise things.

Jai provided an incredible service. Listened carefully and considered my exhaustive and detailed requirements. Block booking viewings in line with my needs and within budget.

If you’re a no nonsense, no time-waste, know-what-you-want type of buyer, Jai is certainly your person.

Many thanks for all your efforts once again, Jai. You’re an absolute gem and really appreciated your support on this journey.

Daniel and team offer a seamless and efficient service that made the whole process hassle free.

Great team, Joe helped me purchase my property and remained professional throughout, he was always there to answer any questions I had and helped push the process along when needed. Joe was accommodating, checked in regularly and overall a pleasure. I would highly recommend Joe and the Castles Palmers Green team.

Castles are the ‘Go To’ estate agent for property sales in Edmonton, they know the local property market extremely well, are efficient, professional and friendly. They are also fully conversant with the practicalities of probate and the prevailing mortgage market. They provide a full explanation of fee structure with reasoned recommendations on how to market the property. They were, through reputation, my first choice. I sought other quotations, but went with Castles who quoted the best fee structure. I was certainly not disappointed. If you have a property to sell in Enfield use Castles as your estate agent and Martin Shepherd as your solicitors.

Absolutely fantastic service from Joe Genco and team. Also helped with my solicitor too!! 5 stars

I had a great experience with Castles. This was my second time using them. I bought and sold the same flat through them 6 years later. Thank you to Joe and Naveer for always answering my questions and for their patience!

Recently we sold our home through Castles who guided us through the entire process of selling our home. From start to finish, their professionalism, expertise, and remarkable communication skills exceeded our expectations, making the experience both seamless and enjoyable.
Gentain was always accessible and responsive, promptly addressing our concerns and providing updates.
We wholeheartedly recommend Castles to anyone looking to buy or sell a property.
Thank you Gentain and Stuart !!

There’s an old cliché about estate agents – cheap suits, half truths and terrible haircuts. I’m sure these stereotypes still exist, but you won’t find them at Castles. From the moment they agree to sell your property, you have an agent who will always take your calls, keep you informed of what’s going on – even if it’s nothing – and generally make you feel safe in the knowledge that they really are working for you. Right up to the end, and even after that if you need them to be. We needed them to be. The Castles agents are grown-ups, they don’t mess you around or keep anything from you. And really, they are always there, holding your hand as you do this big, largely unknown thing that can feel a bit scary at times. Selling your home isn’t something you do every day, and if you want to feel confident and taken care of while you’re doing it, you won’t do better than handing a huge chunk of the aggravation over to Castles. It’s like having a friend sell your house (except that you have to pay them at the end).

Great and efficient service. I have dealt with them twice now and had excellent service both times. I would like to thank Stuart and Gentian for all of their hard work and advice.

I sold my house through Castles. Nof, Joe, Ben and the team worked absolutely tirelessly for me through a really difficult process that stretched out for a year, and I couldn’t recommend them more highly.