What Our Customers Say

Franco has been nothing short of amazing during the sale of my house. There were many difficult moments throughout the whole process and he was always extremely helpful, calm and always went above and beyond. Would definitely recommend Castles for anyone who needs a diligent estate agent. Will definitely be working with them in the future!

Very professional but friendly approach. No hard sell, just genuine and helpful information.

Highly recommended Estate agency, I had the pleasure of meeting and viewing a property with Brodie Blackwood, it was an absolute pleasure – He was extremely polite and well mannered, punctual and well versed – Answered all my questions clearly and succinctly.

I will be visiting again.

Thank-you

Excellent customer service. Castle’s Crouch End branch has a very good reputation in the area – and it’s well deserved. In my experience, they definitely go the extra mile. I have had dealings in particular with Abraham (the manager) in respect of the purchase of a property. Very straight-forward and personable. Has worked in the area for many years, and has a very good reputation.

My experience working alongside Stuart and his team to sell our property wasn’t really what I expected. I expected it to be a long process with lost of decision making. However, it was nothing like that. Stuart and his team took care of everything so smoothly for us. We were consulted and informed every step of the way, and offered advice whenever it was needed. I just can’t thank them enough and highly recommend them.

Riana has been extremely professional and gone above and beyond to make viewing properties with Castles easy and enjoyable. Riana has been personable and understanding, and made a day of viewing 6 properties fun and easy!

We recently worked with Abraham on both the sale of our old house and acquisition of a new house. He was always very responsive and worked in a collaborative manner to help sort some complexities associated with both transactions. Overall, we felt he provided an excellent service.

Exceptional Service That Gets Even Better With Time

Twelve years ago, we entrusted the sale of our previous home to this outstanding estate agency, and have since repeatedly recommended Castles to local Crouch End friends. Fast forward to today, and it’s clear that they’re like fine wine – they just get better with age!

From the very start of our recent home-selling journey, the agency, led by Abraham (and all the same wonderful people we interacted with over a decade ago), made the process smoother than we ever imagined possible. Their professionalism, combined with a genuinely warm approach, turned what could have been a stressful experience into a surprisingly pleasant one.

What stood out most was their assessment of both market value and interested buyers. We were fortunate to receive offers from a selected few viewers within a short time of going on the market. Their exceptional communication skills meant the agent kept us informed at every stage, efficiently liaising not only with us but also with our buyers and the solicitors involved in the chain. The coordination was handled with seamless precision.

Their deep understanding of the Crouch End property market, combined with a personal touch that makes you feel like you’re their only client, is truly commendable. It is so refreshing to find an agency that not only maintains but elevates its standards over the years.

We wholeheartedly recommend Castles to anyone looking to sell their home. With Abraham and his team, you’re not just getting an estate agent; but someone you can trust to guide you through every step of the process with expertise and a calming manner.

We have lived in and loved Crouch End for nearly 30 years and so deciding to leave our wonderful home has been a difficult call. Thank you for making a challenging time smoother and removing the stress from our journey. Here’s to more success and to the continued excellence of your wonderful team!

– A Delighted Repeat Client

My dealings with Castles over some years have been consistently highly professional and supportive in my interest. I would highly recommend this estate agents and all its associates.

Our many thanks go to Sandro Pappalardo for his speedy efforts with our flat sale. It was long, frustrating, problem after problem, waiting for the “professionals” to get it right and finish. Sandro’s brilliant communication with us and chasing of other parties was a great help. Dave and Mo

Would definitely use Castles again. Daniel and Tom were so very helpful & supportive & always at the end of the phone through a very long process but all good in the end. A big Thank You.

We have recently used Castles Waltham Abbey to sell my dad’s house. We would thoroughly recommend them. Our dad had sadly passed away and they were most kind and sensitive to this in all discussions. Both Daniel and Tom were very professional, efficient, friendly, polite and helpful, they updated us regularly regarding the sale, liaising with our buyers and solicitors as needed, supporting us step by step through the sale and they guided us with their local knowledge and extensive experience. We had a very good experience and if you ever need someone to sell your house in Waltham Cross, Waltham Abbey or surrounding areas, or you want to buy from them go for it….
definitely contact Castles Waltham Abbey – you won’t be disappointed!!! 😊

Sandro, Riana and the whole team were very efficient and proactive in getting the deal agreed and then over the line. Would definitely recommend!

We just completed on the sale of our our flat in Enfield through Castles and cannot thank Frank, Stephen and Ashli enough.

Selling and buying a property is incredibly stressful and you don’t always realise how much is involved when trying to move, even when you’re organised.

We were assigned Frank as our agent and I can’t praise him highly enough from start to finish. It wasn’t the easiest of experiences to say the least but Frank was always there pushing things along and got the job done.
Not only this but Frank’s natural personality meant he was a joy to do business with and always put us at ease with his reassurance and support. So much so, we will miss speaking to him!

All the best guys, and thank you so much for getting us over the line.
Shane and Laura

I purchased my flat through Daniel and Tom and their service has been amazing! They were very personable and professional, it felt like i was dealing with true friends. They too are very straight forward to deal with if you listen to them you will not regret what they say

We were delighted with the advice and service we received from Castles in the sale of our house in Crouch End. Abraham has a huge wealth of experience in the local market, and he used it to great effect in helping us through the process. He went above and beyond on many occasions and gave us excellent advice on topics wider than the simple buying and selling process. Highly recommended.

Tom made my wife and I welcome whilst viewing property. I found Tom personalable and professional. He was very knowledgable on the properties we saw and gave us time to view on our own accord. This made us feel at ease throughout the viewings.

Had a fantastic experience with Castles buying my property. Would recommend. Special shout out to Colin!

Abraham Rawat of Castles stepped into the breach in a difficult situation I found myself in. Things were looking desperate in a long saga of trying to sell-on a contract for an off-plan purchase of a flat I changed my plans on, while waiting for it to be built, during Covid lockdowns. He sourced three viewings in record time (three days!!) and secured one of them, a cash buyer, in under a week!! I was flabbergasted. Thank you so much Abraham. You’re a 5 star agent.

Dealing with Stephen, Ashli and Franco at the Enfield branch over the last three months has been so wonderful, they have been just incredible with the honest and sound advice/guidance they provide with their vast knowledge/experience.

They are real hard workers, they go out of their way to accommodate their clients, working tirelessly and long hours, making sacrifices of their own to get the desired results/outcomes their clients expects, and far beyond.

Absolutely great people, I have thoroughly enjoyed dealing with Stephen, Ashli and Franco so much and I will always have the highest regards and respect for them, you’re all fantastic in every sense!

Where do I start! I’ve just had the news I’ve finally completed on my sale with Castles and I am over the moon! It has been seven long months of buyers pulling out, solicitors reinstructing themselves amongst other unforseen delays and complications but Castles have pulled a blinder and I’m so incredibly grateful. Many thanks first to Josh and Ela for holding the fort through some incredibly challenging times and later to Sandro and Riana for getting it over the line. I never knew selling my home could be quite so stressful, so I can’t thank Castles enough for everything they have done in turning it around.

My shoutout goes to David Ola – it is rare to find a real estate agent in a saturated field who would genuinely think of you and pre-empt your needs and requirements, as well as go out of their way to think of a good match for the property. Thanks for all your efforts!

I had a fantastic experience with Abraham at Castles – he made the process was as smooth and as stress-free as possible! Communication was always very transparent and my questions were answered speedily. I felt I could relax knowing that Abraham was on the case! Would 100 per cent recommend Castles.

We recently bought a property where Castles were the agent. From our first meeting and viewing with Franco we were treated really well and all of our questions answered quickly. All of our face to face dealings were with Franco and he could not have been more welcoming and kind. When any complications arose through no fault of the vendor or us Franco and Stephen were efficient at getting back to us with answers and sorting the problem. Have had a very positive first time buyer experience with Castles. Definitely recommend.