What Our Customers Say

We recently used Castles to sell our flat in Crouch End. We chose them because they clearly had a lot of knowledge of the immediate area (lots of Castles signs nearby), and we were impressed with Sandro when he came to do the valuation – as well as extensive local knowledge he had good ideas about strategy, and just seemed like a nice person to deal with.

Sandro took care of the sale and was very professional, personable, and reliable, and quick and clear in responding to questions. We felt that it was not just ‘another sale’ to him but that he was trying his utmost to get the best deal possible for us while being fair to all parties. We had total confidence in him and were sure he would get a good price for our property – which he did. He was a pleasure to deal with, as were Abraham and Colin too at the Crouch End office. I would be very happy to use Castles Crouch End again.

I have used Abraham for a number of years. He has both helped to sell and find properties for me. He is a pleasure to deal with. He is always professional and straight forward in his approach. More recently I have used Sandro who has let and now manages a property for me – I have once again been very happy with the services provided and the friendly approach.

Great experience, from the viewings up until the offers/sale process, communication was key especially as my parents are retired and they delivered on what they said, very happy and would definitely recommend.

Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother and had been struggling to find an agency who wouldn’t discriminate blankly against benefits. Victoria was professional, respectful and helpful from the start and with her assistance we were able to find the perfect place for my mum and move her in swiftly. Victoria even had a card ready on the move in day which was a lovely touch after all the stress! We highly recommend Castles and Victoria! Thank you. Erica & Rosa

Tom and Daniel, I greatly value your patience. Your service was remarkable. You stuck with us when circumstances did not go as planned. Even when our prospective buyer pulled out at the last minute, you recommended us to keep faith and relist the home. You supplied us with continuous input. We are very grateful for your assistance and would recommend Castles in Waltham Abbey to anybody contemplating a house sale.

First time renter, it was a very very smooth experience with some minor bumps along the way but there was communication the whole way and it was never an issue. Amazing service from Adam.

I wasn’t using castles directly, but they were the agent at the bottom of our chain. I got in touch with them as there were a few issues and Ela was so helpful and even though I wasn’t her client she helped me and kept me updated throughout the sale process. She went above and beyond what was necessary and certainly was instrumental in making our chain go through. Thank you Ela.

Excellent service from start to finish. Everything went smoothly and nothing was too much trouble. Thank you to Stephen, Franco & Ashli for all their help & advice.

I purchased my first home through Castles this year, the process was a long one due to issues with the seller but Josh and the team were excellent, keeping me informed and did everything they could to push the sale along. Whenever I decide to sell I will definitely be coming back to Josh. thank you!

We bought and sold our house with castles and they are absolutely brilliant, we mainly dealt with Tom and he’s is a star, keeping us updated with information along the way, very polite, very easy to talk to. The best estate agents there is.

I had a transaction with Castles – represented primarily by Sandro, and supported by Colin and Abraham. Great, collaborative team, and really represented the business very solidly. Sandro consistently understood my needs, ensured they were met appropriately, and was always able to bring stakeholders together in a very productive manner. The transaction went on for much longer than we intended, but the Castles team kept ALL stakeholders together, managed the prioritization very much with each stakeholder, and represented ALL parties very fairly. Definitely a highly recommended real estate business – hope to be able to do more transactions with them Thank you team.

Great experience using castles. They were very friendly and always made time for our questions. Had the pleasure of speaking with Nof, Ashli, Stephen & Franco on numerous occasions and they were all equally supportive with our first property purchase. Would definitely recommend!

Daniel at Castles was extremely helpful during the whole process and he had a very calm manner which made me feel less stressed about the whole process during the sale of my flat. He was always able to answer any queries I had over the phone or via email the same day if not the same hour and if he didn’t know he went and sought the answer and got back to me straight away. I’ve heard many horror stories about selling properties with dodgey outcomes or processes but I can whole heartedly recommend Castles estate agents in Waltham Abbey and Daniel Tagliarini to make it as smooth as possible.

Castles sold my family home and from beginning to end gave a fantastic service. I had weekly updates from Bruno on the progress from all sides of the chain, great communication which made the whole process run smoothly. Both George and Bruno have extensive knowledge of the housing market and the areas they work in. I would highly recommend Castles to anyone buying or selling.

I have nothing but glowing things to say about Josh, David and the Castles team. We had an extremely challenging chain, and at several points it all looked like it could all fall through but Josh was a constant source of reassurance, always had our back and made us feel like we were number one priority. I genuinely don’t think we would have successfully completed without the continued over and above support we got to push it all through – thank you!

I have always found them to be well informed – providing good and consistent advice. The team is also friendly and supportive. Reliable and impressive.

Castles, Daniel and Tom, gave really good service. They are helpful and friendly, making stressful things much less worrying.
Keep up the good work!

Daniel & Tom have excelled in the recent sale of our home. Two honest and genuine guys with a desire to help make moving home as seamless as possible. For anyone looking to sell their property in the Waltham Abbey area we couldn’t recommend Castles highly enough.

Quite good agent Dealt quickly and honestly.

David, Josh and the rest of the team at Castles are excellent! We worked with them on our house sale which completed a week ago. They really did put a huge amount of effort into keeping the process on track and never lost interest in our sale. David kept me fully informed on progress and was even contactable outside of hours in order to get everything through to the finish line. Seriously impressed. So glad we chose Castles for our sale. Thank you so much!!

Castle’s Hackney were great to work with – very responsive and always your best interests in mind. Josh in particular was helpful and really made a huge effort to encourage my house purchase. Definitely recommend.

Sandro and all the staff at Crouch End Office have been fantastic helping the sale of our probate property go through. Nothing was too much trouble and they were very efficient and professional at all times.

Great experience with Abraham, Sandro & the Castles team while purchasing a property in Crouch End. Incredibly responsive and always went the extra mile. Thank you!

My husband and I just bought a lovely family home with castles (Waltham Abbey) but it would not have been possible without Tom and Daniel. They really helped us find the house that we wanted. Its been long journey and they were there very step of the way helping and guiding us. I just want to say a massive Thank you to you both we really appreciate the help. You definitely gave us a 5 star service 🙂