Landlord Information

Before renting out your property, read through our helpful rental guide for landlords put together by the team at Castles.

Free Of Health Hazards

Your property needs to be safe and free from health hazards. You’ll also need to ensure all the gas and electrical maintenance has been carried out in accordance with current legislation. This includes fitting carbon monoxide monitors.

Provide An Energy Certificate

Every property needs to have an Energy Performance Certificate (EPC) so your tenants have up to date information on your property’s general energy use along with recommendations on how to reduce energy use and save money. Feel free to speak to the team at Castles about arranging an EPC for your property.

Market Your Property

To capture the right tenant’s interest, we make sure that we complete a full marketing appraisal on your property and can arrange professional photos, floor plans and an EPC. Once we have captured the property in detail, it will be packaged and uploaded to our website as well as multiple portals including Rightmove, Zoopla and PrimeLocation for maximum exposure. We will also send out your property to our pre-existing registered clientele.

Have Your Property Professionally Cleaned

We all want to live in a clean, healthy home, so before you let your home out make sure you’ve invested in getting your property professionally cleaned. You can ask for the property to be professionally cleaned each time a tenant vacates the premises.

Throw Out Anything You Aren’t Offering As Part Of The Rental

It is not your estate agent’s or tenant’s responsibility to get rid of rubbish, old furniture or broken items. Make sure you’ve freed it of any old items that are no longer fit for purpose.

Keep An Up-To-Date Inventory

An inventory must be completed detailing exactly what is in your home. This will include fixtures, white goods and any other items that are going to be part of the letting. Don’t forget that even light shades and bookshelves form part of this inventory.

Have An Appropriate Tenant Deposit Scheme

Ensuring tenants are secure and feel their money is safe when they’ve paid their deposit is key. If you are letting with Castles, we will look after all of the tenant deposits and monthly rental accordingly to give you peace of mind and leave you more time to get on with other important matters. Alternatively, there are a number of government approved schemes available including Deposit Protection Service, MyDeposits and Tenancy Deposit Scheme to name a few.

Arrange For Landlord Insurance

To ensure your property and assets are protected, find the right landlord protection and insure your property. This will give you peace of mind and also protect you against unforeseen circumstances like flooding, leaks or breakages.

Vetting Your Tenants

We ensure that only properly vetted tenants are registered with us, thereby giving you assurance that your property will be looked after and cared for to the best of our knowledge by tenants who have been thoroughly credit checked. We also carry out regular property checks and thus maintain a good knowledge of the condition of your property. When letting with us, it is also our job is to check that your tenant has the right to rent your property in England.

Standard Fees To Landlords

Let Only
10% +VAT 12% inc. VAT
 Rent Collection with Warranty Protection
12% +VAT 14.4% inc. VAT
Managed with Warranty Protection
14% +VAT 16.8% inc. VAT

Tenant Deposit will be registered with the Tenancy Deposit Scheme (TDS).

We are members of the Propertymark Client Money Protection Scheme and The Property Ombudsman.


Well what can I say ,Can’t thank Daniel and Tom at Castles Waltham Abbey who worked tirelessly to get us…

Waltham Abbey Office

Jackie Taylor

Thanks David for all your help and responsiveness while selling our flat in hackney! We had a very good experience…

Hackney Office


I have used Abraham for a number of years. He has both helped to sell and find properties for me.…

Crouch End Office

Sarah Rayment

Stephen, Franco and Asheli were amazing throughout the buying of our new home and selling of our old home. They…

Enfield Office

Rachel Murphy

As a first time buyer, Josh provided a professional service and good advice to move the process on. He made…

Hackney Office

Jason Connell

We looked hard for the right agent to sell our flat in London. Mid pandemic the market was volatile and…

Hackney Office

Fergus Dingle

We had a very positive experience buying our house with Max’s help. We had been looking for a year by…

Hackney Office

Alison Cullen

Excellent service!! They helped me to find a new house, and they were available at all times and solved all…

Edmonton Office


In 2018 ..I came back from vacation in LA California ..I loved it so much thst I promised myself I…

Palmers Green Office

Yemi Deru

Just want to put on record my thanks to Alex for his help in securing a great tenant for my…

Edmonton Office

Michele Ockenden

Top company to deal with thanks so much Mark@TPP

Crouch End Office

Mike Jiri

Castles came highly recommended by family who had used them to sell their flat, and they did not disappoint. They…

Palmers Green Office

Stephanie Dedekind

Castles estate agent alex has helped us move into our new home. He helped us immensely and the process was…

Edmonton Office


Castles provided an excellent service from start to finish on the sale of my property. The valuation was accurate and…

Palmers Green Office

Des Hanna

Thank you to Daniel for all his help and continued support throughout a very long process. We are entirely happy…

Waltham Abbey Office

Tiannah Love