Landlord Information

Before renting out your property, read through our helpful rental guide for landlords put together by the team at Castles.

Free Of Health Hazards

Your property needs to be safe and free from health hazards. You’ll also need to ensure all the gas and electrical maintenance has been carried out in accordance with current legislation. This includes fitting carbon monoxide monitors.

Provide An Energy Certificate

Every property needs to have an Energy Performance Certificate (EPC) so your tenants have up to date information on your property’s general energy use along with recommendations on how to reduce energy use and save money. Feel free to speak to the team at Castles about arranging an EPC for your property.

Market Your Property

To capture the right tenant’s interest, we make sure that we complete a full marketing appraisal on your property and can arrange professional photos, floor plans and an EPC. Once we have captured the property in detail, it will be packaged and uploaded to our website as well as multiple portals including Rightmove, Zoopla and PrimeLocation for maximum exposure. We will also send out your property to our pre-existing registered clientele.

Have Your Property Professionally Cleaned

We all want to live in a clean, healthy home, so before you let your home out make sure you’ve invested in getting your property professionally cleaned. You can ask for the property to be professionally cleaned each time a tenant vacates the premises.

Throw Out Anything You Aren’t Offering As Part Of The Rental

It is not your estate agent’s or tenant’s responsibility to get rid of rubbish, old furniture or broken items. Make sure you’ve freed it of any old items that are no longer fit for purpose.

Keep An Up-To-Date Inventory

An inventory must be completed detailing exactly what is in your home. This will include fixtures, white goods and any other items that are going to be part of the letting. Don’t forget that even light shades and bookshelves form part of this inventory.

Have An Appropriate Tenant Deposit Scheme

Ensuring tenants are secure and feel their money is safe when they’ve paid their deposit is key. If you are letting with Castles, we will look after all of the tenant deposits and monthly rental accordingly to give you peace of mind and leave you more time to get on with other important matters. Alternatively, there are a number of government approved schemes available including Deposit Protection Service, MyDeposits and Tenancy Deposit Scheme to name a few.

Arrange For Landlord Insurance

To ensure your property and assets are protected, find the right landlord protection and insure your property. This will give you peace of mind and also protect you against unforeseen circumstances like flooding, leaks or breakages.

Vetting Your Tenants

We ensure that only properly vetted tenants are registered with us, thereby giving you assurance that your property will be looked after and cared for to the best of our knowledge by tenants who have been thoroughly credit checked. We also carry out regular property checks and thus maintain a good knowledge of the condition of your property. When letting with us, it is also our job is to check that your tenant has the right to rent your property in England.

Standard Fees To Landlords

Let Only
10% +VAT 12% inc. VAT
 Rent Collection with Warranty Protection
12% +VAT 14.4% inc. VAT
Managed with Warranty Protection
14% +VAT 16.8% inc. VAT

Tenant Deposit will be registered with the Tenancy Deposit Scheme (TDS).

We are members of the Propertymark Client Money Protection Scheme and The Property Ombudsman.


Josh was absolutely fantastic from start to finish. He showed professionalism, commitment & endless amounts of patience. A true gent…

Hackney Office

Katie Belizaire

Been a tenant for the last 4 years, recently moved to Stevenage, Castles and all their staff have always looked…

Edmonton Office


Max was our point of contact at Castles he was excellent throughout the selling process and we cannot recommend him…

Hackney Office

Lynda Jackson

Josh was extremely helpful during our property purchase, he acted as great bridge between myself and buyer and really helped…

Hackney Office

Barry Murphy

Just bought my first property and I am so luck to have found Jay from Castles Palmers Green. I actually…

Palmers Green Office

Natalia Pozzani

We used Castles to sell our home at the end Dec 2020. The team is absolutely fantastic! We mostly dealt…

Enfield Office


We recently completed on a sale and purchase through Castles. We were extremely pleased with both Tom and Daniel. They…

Waltham Abbey Office

Danny Brown

These guys made the whole process of selling our house really easy, and they even went above and beyond in…

Edmonton Office

Tony Clark

Best agency ever ,I had a bad experience with my old house and I need it a new house really…

Edmonton Office


Thank you team “Castles “,especially Daniel for helping me fulfil my dream of owning my very first property. You did…

Waltham Abbey Office

Dee Toma

I recently rented a flat with Castles and from the first connection to last check out meeting, the conduct was…

Edmonton Office

Adelina Pintea

Just to say Daniel and his team Castles have been brilliant. They have been helpful, supportive and informative throughout the…

Waltham Abbey Office

Linda kiff

Excellent and efficient service from start to finish, super friendly staff who made the whole process of securing a place…

Edmonton Office


Professional and efficient. Tom and Dan were great with our move and always available to talk too! Thanks guys!

Waltham Abbey Office

Dee Lewis

Max and Josh at Castles made the whole process of selling a property (at an incredibly difficult time during lockdowns)…

Hackney Office