What Our Customers Say

Had a great experience buying a flat with Sergio – he showed me a second property near the one I was viewing, and I ended up preferring this one! He was very responsive to all my calls and emails and kept me up to date with the process throughout. Would highly recommend.

Abraham has looked after me for many years now. He knows the local market inside out and found me a buyer for my property before I had even officially instructed him! He is the absolute best agent in Crouch End – I wouldn’t sell my house through anyone else. Not only is he excellent at what he does, he, and the rest of the team at Castles are so supportive, caring and thoughtful, which when selling my beloved home was a real blessing. It can be a stressful time moving house, but Abraham and Castles have made the whole process a dream. Thank you so much!

Great estate agents sold property quickly and efficiently. Kept us informed all the way

Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity) – every decision that I made, small or big, mattered to them. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. They were soooo patient! We will eternally be grateful that they helped us find our beautiful home.

I had dealt with a number of estate agents previously in Enfield who disappointed me by not returning calls and placing me in the back of their priority list. Castles Estate Agent in Enfield was a refreshing change as they dealt with me professionally and special mention to Ashli who was helpful, polite and courteous throughout. There were a number of teething issues identified in the survey report and later just before exchange however she facilitating further viewings and liaising with the vendor tactfully before a solution was finally agreed. We have now completed on the property. Many thanks to Ashli, Stephen, and Franco for showing us to a large number of properties and being so patient with us throughout. I can definitely recommend using Castles Enfield and I certainly will be using them again.

There aren’t enough positive words to describe my experience with Castles! The team (Stephen, Franco and Ashli) are all so knowledgeable, polite, they vet their viewers/buyers so well and they’re an absolute pleasure to work with! We were with a previous agency for 16 months, with nothing happening. When we re-marketed with Castles, not only did we have more viewings than we’d ever had in the previous 16 months but we also had 3 offers in less than one month of marketing with them, one of which completed today! Ashli oversaw our sale and she was absolutely brilliant! I never had to chase or felt like I was left in the lurch as she kept me up-to-date every single step of the way. As she was so communicative with myself and the buyers, the sale progressed that much quicker and easier, compared to the average property sale time in the U.K. Thank you so much to Ashli and the rest of the team!

In 2018 ..I came back from vacation in LA California ..I loved it so much thst I promised myself I wanted to move out to the Coast of England permanently…thanks to Castles and more especially Sergio Ella this has become my reality …his passion for seling my rather challenging property was amazing….Thank You so much Sergio and All at Castles Palmers Green your hard work is very much appreciated.

Castles were exceptional every step of the way in my home purchase, even though I had to pull out in the end due to major issues with solicitors on both sides.

Ela was always responsive and positive, and extremely helpful in negotiating with the vendors, getting me access to the property when showing surveyors and builders, communicating with solicitors (despite them being very unresponsive) and giving insights on the steps of the buying process.

Josh was always on hand to step in for major points like price renegotiation and gave a balanced and fair view of things to both sides.

Overall, I would certainly recommend Castles and it is a shame things didn’t work out in my particular case.

Thank you to everyone at Castles but particularly to Abraham for helping us through the process of finding our new home. We have really appreciated all your hard work, especially how you are always contactable whether on the phone or via email. Your advice and open communication style have been hugely valued. We are very excited about our move and look forward to working with you in the future.

Well what can I say ,Can’t thank Daniel and Tom at Castles Waltham Abbey who worked tirelessly to get us to completion of our house sale, always professional , helpful and always there to answer any questions and offer advice where needed. If your looking for top quality service then these two are the people you want on your side. thanks again Jackie and Barry

Tom was very nice and helpful!
He always checked in on me and discussed every process.

I would highly recommend Castles. Joe Genco, Ben Power and the team did an amazing job marketing and selling my property. They are very professional, knowledgeable, friendly, and responsive

I have had excellent service from this friendly and helpful branch. In particular Ben Power was very quick to understand my needs and found the ideal buyer in a short space of time. I am very grateful.

Great service, super helpful, and the whole team are a pleasure to deal with. They understand the local market extremely well. Highly recommended.

i have been renting a property from Alex and the team for the past 12 years. he and his team have been amazing very supportive and help an old man like myself thank you for everything alex.
mehmet arslan

We recently dealt with Castles to purchase our first property. Tom and Dan were both amazing, always on the other end of the phone if we needed anything and very quick with replying to emails. Brilliant service overall.

Amazing service & amazing staff, they listen to what my demands and needs was. Also took the time & patience to listen to me and I found exactly what I was looking for.

As a first time buyer, who felt overwhelmed by the process of even just looking, I’ve found the experience to have been so enjoyable because i was looked after Jai. He listened to my requirements and delivered with the viewings he arranged, advising me each time what to look out for. He would phone and update me regularly, which helped out any worries and stress I had with the whole searching for a property. I would highly recommend Castles, particularly Jai, if you’re looking to make a house purchase a less daunting experience.

We have bought & sold with Abraham and have been very pleased with the service provided. Abraham is very knowledgeable and we trust his expertise. Many thanks to castles & team for a smooth process.

We used Castles both to sell our current property and to find us a new property. Abraham found us the perfect property (not an easy feat as we had a fair few requirements and we were reluctant to compromise) and ultimately secured the purchase for us. His knowledge of the market is impressive and Castles really do get the premier housing stock in Crouch End. We had some ups and downs on our sale and I have no doubt that without Abraham the sale would have fallen through. He got us a price over asking with not one but two buyers after the first fell through (finding the second buyer is less than a week) and was absolutely key is the sale proceeding. After our experience we will not be going anywhere else when it comes to buying and selling and I wouldn’t hesitate to recommend Castles. Massive thank you to Abraham and the team.

Very pleased with Castles Enfield who dealt with the sale of my property. I initially met with Stephen whom I found very amicable. Castles had had good results in the area for sales both in terms of speed of sale and property prices. They were always easy to get hold of. We had numerous viewings on one particular day which led to several offers. Castles checked each offer to ensure they had the funds agreed for purchase and gave me a little bit of background on each buyer. Once the sale had been agreed they were in constant contact with both solicitors and always kept me updated. Castles had a big part to play in ensuring the sale went through smoothly. Thank you Castles.

This is my second time using Abraham and the Castle’s Team for my residential sale and they are still amazing. Great advice and support, Abraham fully commits to helping you with your property needs and is extremely knowledgeable about the area. Brilliant estate agent and would recommend him and the Team every time.

We have used Abraham at Castles for our last two house sales and could not speak more highly of him. His knowledge of the local market and ability to manage both the negotiations and the sales process smoothly and in the least stressful way are truly impressive. Nothing is too much trouble for him, he is a true professional.

Having had a rather frustrating experience with a different agent it was refreshing when we appointed Castles and as a result we had numerous offers within a week.
Stephen from the Enfield office was knowledgeable about our local area and advised us on the best course of action at every stage.
An especially big thanks to Franco Tona who took charge of our sale and made sure we had regular updates as to where we were in the sale process.
All viewing appointments were punctual and suitable buyers were put forward for viewings.
Great service and great communication. Would highly recommend.