What Our Customers Say

Excellent service! I can’t thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank you!
They were very professional, thorough and understanding throughout the whole process. We’ve privately rented for 7 years yet this has been the best service we’ve experienced by a letting agency.

The whole process took just two weeks and now we are in our new home and enjoying it, thanks to Oliver and Portia!

We highly recommend Castles!

Edmonton Office

H I

Very good work from the team in Tottenham (Bruno and George) – they worked hard for me, always kept me informed, were polite, and also fun to chat to. I highly recommend them.

Tottenham Office

Robyn Carston

We recently purchased our first home through Castles. Tom and Daniel have been very supportive and professional from the time we started viewings until we completed. We would definitely recommend them to anyone willing to get on the property ladder. Thank you Tom and Daniel.

Waltham Abbey Office

Dorine Julien

Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and never shy away from any situation. They always welcome me with open arms and that made me feel welcome. Their inter-personal services are second to none. They are the best and I thank them so much.

Edmonton Office

Cecilia

Daniel and Tom helped us immeasurably as we sold and bought properties, with Castles as our estate agents. They are so professional, straightforward and incredibly responsive. I would highly recommend this team. Thanks again, guys. Wishing you ongoing success!

Waltham Abbey Office

Tony Doyle

Josh and David were really fantastic during the sale process. We had a frustrating time with both sets of solicitors, but having Josh pushing them tactfully was a huge help.

Really appreciate the tailored service and care that Josh and David gave. First class service.

Hackney Office

Jonathan

I chose Castles for the sale of our property because they were already handling the management and we needed them to instigate a break cause in the current lease and arrange for the existing tenant to move elsewhere so that we could sell with vacant possession. Castles dealt with the sale efficiently and quickly. Great staff and a very satisfied client!

Edmonton Office

Paul Hughes
I have been dealing with Farid who is courteous, professional and attentive. I highly recommend the team at Castles Edmonton.

Edmonton Office

Chioma Duru-Sachs
I can’t thank them enough especially Franco and Stephen. We had to deal with may estate agencies to buy a house but from start to finish Castle Staff were very helpful professional and supportive.

Enfield Office

Gurbuz Akguc
I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies regarding my rental issues and all were taken care immediately. This is an agency i would want to rent or buy again in future! Special thanks to Oliver and Portia for making the renting and reference checking smooth.

Edmonton Office

Wing Shan Cheung

I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies regarding my rental issues and all were taken care immediately. This is an agency i would want to rent or buy again in future!

Special thanks to Oliver and Portia for making the renting and reference checking smooth.

Edmonton Office

Debby Cheung
Josh was absolutely fantastic from start to finish. He showed professionalism, commitment & endless amounts of patience. A true gent – I am grateful for all of his help.

Hackney Office

Katie Belizaire

Booked a viewing with Sertac from the lettings team , he was extremely helpful, polite and answered all the questions I had .

Edmonton Office

Laura Williams

As first time buyers Tom and Dan made the process super easy. They were extremely friendly, and kept us up to date. I can’t thank them enough and would highly recommend Castles.

Waltham Abbey Office

Abbie Strich

Fantastic Estate Agents! I cannot rate/recommend Castles highly enough! Thank you very much Tom and Daniel for helping me find and purchase my dream home. Your friendly, professional and perfect balance of help & guidance every step of the way through to completion made the whole process so smooth & straightforward. I couldn’t have asked for a better service and I have already recommended you to friends & family. Thanks again! 🙂

Waltham Abbey Office

Nicola Wing

Dealing with Tom and Daniel directly has been absolutely amazing. They have seen me through the purchase of my first property. What an amazing estate agents and really good people. I cannot begin to thank them enough for all they have done for me. Superb from start to finish

Waltham Abbey Office

Joe Hampshire

I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using them as an agency. Right from the first meeting with Alex to discuss renting my property, the conduct was very professional and continued so throughout the process. I always received prompt replies and any issues were taken care of immediately. I would highly recommend Castles if you are landlord/lady and special thanks to Alex for making the experience a very smooth and positive one. I appreciate his consistency and patience despite his busy schedule and many responsibilities. It was also helpful to have Castles Maintenance look into the need for repairs when issues came up and provide information about what was required and the cost involved. Thank you to the rest of the team at the Edmonton Branch who have also contributed and helped me rent out my property! They are dedicated friendly and efficient and I am very pleased with my decision to choose Castles. I found them helpful and professional and able to deal with any problems that arose. I will continue to work with Castles in the future and would gladly recommend them to anyone needing help with their property.

Edmonton Office

Helen

I rented from Castles & needed to exit my contract mid- way through the year. Sertac & Selda were understanding, proactive in getting the new tenant signed up & kept me updated along the way. Absolute professionals. Wouldn’t hesitate to use them again & highly recommend. Thank you again for your help! Fran.

Edmonton Office

Fran F

We decided to use Castles Estate Agents – Edmonton to sell our home. The service from preparing the house for viewing to getting an offer was very well handled professionally. Despite a few issues which weren’t their fault, my wife and myself were very pleased with the overall sales process. Our thanks goes to Mr Gentian Morina and the branch manager Mr Stuart Gray.

Edmonton Office

Emmanuel Mensah

A1 service from start to finish. I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy. Castles kept us up to date every step of the way, I received emails confirming viewings and regular feedback. There was always someone there to answer the phone and my calls were always promptly returned if there person I needed to speak to was out of the office. Viewings were on time and as the property was empty, all viewing were managed by Castles. We had a number of offers and were advised on the best course of action. Castles didn’t just drop us once the offer was accepted, they kept in contact and chased the buyers when necessary. Tbh, if there is anything to complain about I can usually find it! But I have to say I have absolutely nothing negative to say! This review is not in exchange for anything, simply because a great service was received. Thank you.

Enfield Office

Natalie Webb

They say selling a property is one of the most stressful events in life. My property went on sale 22nd December and was fully completed by the 25th March. Taking off the Christmas closure of two weeks and the property was leasehold, I’m told by friends and family that my sale was impressively quick. The team at Castles, Stephen, Frank, Ashli and Nof, clearly work well as a team and if I had another property to sell I was definitely ask them to sell it. If I was going to be buying a property in Enfield, I would tell them exactly what I wanted, and I bet they would find it. It really has been a pleasure selling my property with Stephen, Ashli, Frank and Nof. Thank you

Enfield Office

Robert Reynolds

I recently visited a lot of letting agents recently as i was searching for a property to rent and was very sure that it would be very difficult for me as my rent is covered by dss. After visiting and leaving my details with many agents i had no joy or had to keep chasing agents my self to get updates. Then finally my last stop was castles Edmonton where i was greeting by Alex. Alex was very professional extremely friendly. He took my details and and made notes of what i was looking for and where. Within that week he arranged a viewing for me for a wonderful property that i was really happy with and made regular contact with me with updates totally made the process of contacting the council and sorting the deposit out very simple and easy. We have been in the property a month now and extremely happy. Thank you Alex Castle is a definite recommendation from me to all.

Edmonton Office

Faisal Khan

A1 service from start to finish.
I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy.
Castles kept us up to date every step of the way, I received emails confirming viewings and regular feedback. There was always someone there to answer the phone and my calls were always promptly returned if there person I needed to speak to was out of the office.
Viewings were on time and as the property was empty, all viewing were managed by Castles.
We had a number of offers and were advised on the best course of action.
Castles didn’t just drop us once the offer was accepted, they kept in contact and chased the buyers when necessary.
Tbh, if there is anything to complain about I can usually find it! But I have to say I have absolutely nothing negative to say! This review is not in exchange for anything, simply because a great service was received. Thank you.

Enfield Office

Natalie
Josh was really helpful throughout the whole buying process – he was very communicative and everything went smoothly thanks to him and the team at Castles. I’d definitely recommend.

Hackney Office

Grace Hockley