Tenants Guide & Fees

Looking to move rentals? The team at Castles Estate Agency can help you with that.

With decades of industry experience, we can take the hassle out of flat hunting and are always delighted to make recommendations and help clients into their new homes.

What Can You Afford?

Take the time to review your current financial circumstances and make sure you are confident you can cover your monthly rental payments. Factor in all costs, including bills. It’s also important to review the council tax prices in your chosen area.

Where Do You Want To Live?

Talk to the friendly team of estate agents at Castles about which areas have the highest level of tenant demand and which hidden gems are available that you might not know about. We love showing off properties in our local communities.

Register On The Castles Website

By registering on our website, you will receive immediate notifications when a new property in your desired area becomes available. Once registered, one of our friendly team will be in touch to talk you through the finer details and arrange viewings.

Viewings And More Viewings

Once you’ve created a list of ‘must-haves’ for your ideal home, simply get in contact and we can arrange viewings at the properties we believe would be suitable for you.

How Will You Get About?

We can let you know about the nearest transport links, the parking restrictions in the area, and if there is good storage for pushbikes at the properties you have shortlisted.

Do You Have Contents Insurance?

We can provide you with an inventory list for all of items within your property, but we also recommend you look at contents insurance options to make sure your things are safe. Landlords do not cover your items under their rental insurance.

Check Your Tenancy Agreement

Once you’ve found the perfect home and we have agreed in principle on the monthly rental, then you’ll be sent a tenancy agreement to review. Make sure you read this in detail, so you know exactly which rules apply. Once both parties have signed your agreement, keep it in a safe place to refer back to later just in case.

Payment

You will need to pay your deposit and first month’s rent in advance. We will show you how to do this and will keep your deposit safe in accordance with TDS.

Tenant Fees & Permitted Payments

  • Holding deposits – a maximum of 1 week’s rent.
  • Deposits – a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for an annual rental of £50,000 and above.
  • Payments for a variation or change to a tenancy agreement – £50 inclusive of VAT.
  • Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs.
  • Utilities, communication services (e.g., telephone, broadband) TV licence, council tax.
  • Interest payments for the late payment of rent  – can be charged up to 3% over the Bank of England base rate.
  • Reasonable costs for the replacement of lost keys or other security devices.

What Our Customers Say

I used Castles to sell my late mother's house during 2020, Stuart was very honest, efficient and helpful. Would recommend…

Edmonton Office

5

Great experience using castles. They were very friendly and always made time for our questions. Had the pleasure of speaking…

Enfield Office

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I had a fantastic experience working with Abraham. He was professional, responsive, and incredibly knowledgeable throughout the entire process. Highly…

Crouch End Office

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I dealt with Anna in the purchase of a house in Wood Green. It was not straight forward but Anna…

Palmers Green Office

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We couldn’t have asked for a better service in looking for our family home. We viewed a couple of properties…

Enfield Office

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I had dealt with a number of estate agents previously in Enfield who disappointed me by not returning calls and…

Enfield Office

5

The team at Castles are nothing more than dedicated experts in their field. Ben, James and Jay worked tirelessly to…

Palmers Green Office

5

Thank you team Castle. Elena, Abraham and the team were excellent though-out. Their professionalism, local knowledge and support was brilliant…

Crouch End Office

5

If you are thinking about buying or selling a property in Crouch End then Abraham is the first and possibly…

Crouch End Office

5

Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli &…

Enfield Office

5

Tom and Daniel, I greatly value your patience. Your service was remarkable. You stuck with us when circumstances did not…

Waltham Abbey Office

5

Our family has always had good service from Castles and would recommend them. On this occasion Sergio gave us good…

Palmers Green Office

5

Great experience as a buyer Completely transparent, open and always do what they say. Very professional throughout.also a special thank…

Enfield Office

5

Sandro and all the staff at Crouch End Office have been fantastic helping the sale of our probate property go…

Crouch End Office

5

Quite good agent Dealt quickly and honestly.

Enfield Office

5