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Tenants Guide & Fees

Looking to move rentals? The team at Castles Estate Agency can help you with that.

With decades of industry experience, we can take the hassle out of flat hunting and are always delighted to make recommendations and help clients into their new homes.

What Can You Afford?

Take the time to review your current financial circumstances and make sure you are confident you can cover your monthly rental payments. Factor in all costs, including bills. It’s also important to review the council tax prices in your chosen area.

Where Do You Want To Live?

Talk to the friendly team of estate agents at Castles about which areas have the highest level of tenant demand and which hidden gems are available that you might not know about. We love showing off properties in our local communities.

Register On The Castles Website

By registering on our website, you will receive immediate notifications when a new property in your desired area becomes available. Once registered, one of our friendly team will be in touch to talk you through the finer details and arrange viewings.

Viewings And More Viewings

Once you’ve created a list of ‘must-haves’ for your ideal home, simply get in contact and we can arrange viewings at the properties we believe would be suitable for you.

How Will You Get About?

We can let you know about the nearest transport links, the parking restrictions in the area, and if there is good storage for pushbikes at the properties you have shortlisted.

Do You Have Contents Insurance?

We can provide you with an inventory list for all of items within your property, but we also recommend you look at contents insurance options to make sure your things are safe. Landlords do not cover your items under their rental insurance.

Check Your Tenancy Agreement

Once you’ve found the perfect home and we have agreed in principle on the monthly rental, then you’ll be sent a tenancy agreement to review. Make sure you read this in detail, so you know exactly which rules apply. Once both parties have signed your agreement, keep it in a safe place to refer back to later just in case.

Payment

You will need to pay your deposit and first month’s rent in advance. We will show you how to do this and will keep your deposit safe in accordance with TDS.

Tenant Fees & Permitted Payments

  • Holding deposits – a maximum of 1 week’s rent.
  • Deposits – a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for an annual rental of £50,000 and above.
  • Payments for a variation or change to a tenancy agreement – £50 inclusive of VAT.
  • Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs.
  • Utilities, communication services (e.g., telephone, broadband) TV licence, council tax.
  • Interest payments for the late payment of rent  – can be charged up to 3% over the Bank of England base rate.
  • Reasonable costs for the replacement of lost keys or other security devices.

Reviews

As first time buyers Tom and Dan made the process super easy. They were extremely friendly, and kept us up…

Waltham Abbey Office

5

I would 100% recommend Tom and Daniel best service ever

Waltham Abbey Office

5

This is my second time using Abraham and the Castle's Team for my residential sale and they are still amazing.…

Crouch End Office

5

Daniel and the team at Castles have been fantastic throughout the moving process.

Waltham Abbey Office

5

Jay, James and Ben at Castles did a really tremendous job in facilitating the sale/purchase of our property. They were…

Palmers Green Office

5

We rented a beautiful apartment at Altitude Point, Hornsey, from Castles Crouch End for 6 months this year, only moving…

Crouch End Office

5

Abraham and his team are fantastic. Communication is excellent and I always felt he was doing the best for me…

Crouch End Office

5

On behalf of me and my siblings we would like to thank-you for helping us with the sale of our…

Palmers Green Office

5

We bought our first London property with Josh from castles, it was a complicated purchase but Josh was brilliant, lovely…

Hackney Office

5

A huge thank you to Stuart and Jai,who were amazingly supportive and professional throughout this process. Thanks again for being…

Edmonton Office

5

Selling our house through Castles couldn't have been easier. We got exactly the price we wanted and Abraham was excellent…

Crouch End Office

5

I have recently exchanged on a property through Abraham at Castles and I would highly, highly recommend him! From the…

Crouch End Office

5

Great experience dealing with 'Castle Estate Agent'. Tom, in particular, is very attentive. I was kept informed during the entire…

Waltham Abbey Office

5

I had a great experience with Castles. This was my second time using them. I bought and sold the same…

Palmers Green Office

5

Recently exchanged contracts on our flat, really impressed with the team at castles, starting with Sergio Elia offering a tailored…

Palmers Green Office

5