What Our Customers Say

Amazing letting agency, organized, professional, positive attitude. They worked so quick on their feet and helped me every step along the way.

I am renting a house through Castles, had a very positive experience with Alex, Fay and Bruno. Professional and efficient team, were helpful and my requests were dealt with adequately.

Castles came highly recommended by family who had used them to sell their flat, and they did not disappoint. They acted very quickly to get our property on the market as soon as they were instructed. All of the Castles team who we had the pleasure of dealing with were very professional, knowledgeable and helpful. We had the pleasure of working with Ben Powers, who was very responsive, proactive and really advocated for us. Our buyer’s solicitor was unfortunately very unresponsive and delayed the exchange, but Ben worked tirelessly and tenaciously to push us to the finish line by following up with all parties involved, sometimes a number of times in one day! Our sale was very frustrating due to the legal team involved, but Ben remained reassuring and kept us updated every step of the way and was really the driving force in helping us to complete the sale. Based on the service that we received from Ben, I would absolutely recommend Castles to anyone in the area.

Castles were fantastic in helping my wife and I through the process of buying our new home. Abraham was excellent in our first viewing, allowing us the time to calmly view the property, quickly able to answer all our questions and was never pushy in any way. Colin later was fundamental in ensuring the deal stayed on track often resolving many of the problems or delays introduced by other parties. I would highly recommend them.

Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,this guys are the best THANK YOU !!!!!

Buying through Castles has been a great experience. Friendly, professional and expert in what they do. Would highly recommend.

Abraham and his team in Crouch End have an unparalleled knowledge of the local area, I would guess there isn’t a house that they haven’t seen. He works hard to close the deal, and as a buyer, I felt like he did a great job of making both us and the vendor feel like the client. Would not hesitate to recommend.

After a long drawn out process with a potential buyer with someone else we decided to enlist Castles to help with the sale of my late parents house. Stuart, Noff & Farid were fabulous from beginning to end. They managed to achieve a higher sale price than previous, they were friendly, knowledgeable and efficient. We were kept informed throughout and the sale was seamless. I cannot recommend them highly enough.

We had a very positive experience buying our house with Max’s help. We had been looking for a year by the time we came to Castles and were feeling fairly at the end of our tether. Max’s easygoing approach was a breath of fresh air after the fast-paced, hard-sell approach we had often been encountering. He really listened to what we were looking for, asking great questions and paying attention to what we did and didn’t react to in the first properties he showed us- which we had found ourselves- and we could tell he understood what it was that we were describing. After our second property viewing, which wasn’t exactly what we were looking for, he recommended we see a house before it came onto the market, having a hunch it might be something we’d love. The second we walked in, we knew it was for us. Max said he had a feeling it would be the right one, and he was right! During the process of buying the house, Max was calm and present and he went above and beyond to help make sure everything happened as smoothly as it could. He is easy to talk to and trustworthy and we would highly recommend him! Thanks so much, Max! Ali and Tom.

We have just sold a house in Homerton, east London and castles were excellent. Max was the lead for us and he was exceptionally good, there were a few issues during the sale relating to the chain and Max was on-top of it and kept us fully informed throughout. I whole heartedly recommend Castles, worth every penny as far as I am concerned. Great job!

Castles handled the sale of our 3 bed in Homerton, east London and the whole team was excellent but I have to call out Max who was our lead contact for going above and beyond to tackle any issues that came up during the sale.

Great job all and special thanks again to Max, I whole heartedly recommend Castles, worth every penny!

I used Castles to sell my late mother’s house during 2020, Stuart was very honest, efficient and helpful. Would recommend Castles to anyone considering selling. They took all the pressure away at what is a stressful time.

Stuart was efficient, knowledgeable and thorough throughout. He went over and above what was expected from an estate agent. Highly recommended.

We didn’t hesitate to use Castles after having a very good experience 5 years earlier when buying our flat. They were very quick (~5 days) at arranging a photographer and getting our flat on the market. 2 days later, viewings were done and another 3 later we accepted an offer. No fuss, professional, and very responsive.

We would never have been able to buy our flat if we hadn’t crossed roads with Sandro. The day we got in touch with him, the journey to find the flat of our dreams finally came to an end. His passion, experience, dedication and kindness were priceless through out the process. He has been a real trusted advisor, available at any time of the day or night. And for this we are extremely grateful to him. One thing is certain, for our futur projects there is only one team we’ll call : The Castles and more precisely Sandro. Thank you so much for everything Sandro. Marc & Jessica.

Friendly and transparent approach and managed the process efficiently dealing with very unresponsive solicitors.

We recently completed the sale of our 3 bedroom flat in Clapton and cannot speak highly enough of the Castles team for their assistance. Max was our main point of contact and was such a great help. We had thought about using an online service to keep costs down but in the end were so pleased we had Castles on board. Through no one’s fault the sale took 6 months from buyer’s offer to completion, all with our baby’s due date looming. Max was always on hand to discuss the many matters as they arose with helpful and constructive advice. He even made himself available when he wasn’t working, which was hugely appreciated – on the one occasion he wasn’t available he handed over to David and Josh who picked things up seamlessly. We chose Max and Castles because they always demonstrated really good local market knowledge, are reasonable and not pushy but always commercial. Would readily recommend.

We recently completed the sale of our 3 bedroom flat in Clapton and cannot speak highly enough of the Castles team for their assistance. Max was our main point of contact and was such a great help. We had thought about using an online service to keep costs down but in the end were so pleased we had Castles on board. Through no one’s fault the sale took 6 months from buyer’s offer to completion, all with our baby’s due date looming. Max was always on hand to discuss the many matters as they arose with helpful and constructive advice. He even made himself available when he wasn’t working, which was hugely appreciated – on the one occasion he wasn’t available he handed over to David and Josh who picked things up seamlessly. We chose Max and Castles because they always demonstrated really good local market knowledge, are reasonable and not pushy but always commercial. Would readily recommend.

We used Castles to sell our home at the end Dec 2020. The team is absolutely fantastic! We mostly dealt with Stephen & Ashli however everyone was amazing.
The team were helpful, knowledgeable, contactable….we cannot fault them in any way. I would not hesitate to recommend this team & cannot praise them highly enough. They made the whole process stress free.

Josh from Castles was super helpful and professional, responded quickly to our questions and helped us manage a nerve wracking process!

Excellent customer service from Gentian Morina. He is honest and very experienced sales person. That’s why I give him 5star. Weldon Gentian Morina. Thank you.

David was successful in selling our home quickly and at a great price. Everyone was responsive to our queries. Thank you!

Josh was extremely helpful during our property purchase, he acted as great bridge between myself and buyer and really helped when my solicitors had me pulling my hair out. I’d recommend Castles to anyone buying or selling in the area.

I worked with Max who assisted me in the purchase of a flat in Hackney. Throughout the whole process, Max has been extremely helpful, keeping me updated and managing all parties involved to keep the process moving as quickly as possible in a difficult COVID environment.
As a first-time buyer, things can often be stressful but Max made everything possible to make sure this process was as smooth as possible.
I would recommend Max and more generally Castles Estate Agents to anyone needing the services of real-estate agents in the Hackney area!