What Our Customers Say

We had a long, drawn-out buying process, including one failed purchase. Josh was utterly brilliant from start to finish, offering massive amounts of support, guidance and empathy every step of the way. He’s quick, efficient, attentive, diplomatic and knowledgeable, and looked after us amazingly through our second attempt at buying – which was successful, all thanks to him. His team stepped in when he was unavailable or more support was needed. Really couldn’t recommend Castles enough, we’re hugely grateful to everyone!

From start to finish Daniel and Tom have been absolutely brilliant. Our home was sold in under a week, which was amazing and throughout the whole process they have been so professional and understanding. If you are selling your home, please give these guys a call. They are fab!

We cannot recommend Castles (Hackney) enough. The support we received from the team was simply outstanding.
Due to issues with our buyer’s solicitor a lot of things went wrong and the whole exchange and completion process turned into an absolute nightmare. Ela Yildiz, who looked after our sale, went out of her way to liaise with our buyer and her solicitor, to talk to the agents in the chain and to try find solutions to help move things forward. She always kept us up to date and it took a lot of her time. We were still facing issues with solicitors a day before completion and we were really struggling to keep our calm but Ela’s kindness and professionalism really helped us go through all of it. If it was not for her I honestly don’t know if we would have completed at all.

Very straightforward 1st house purchase experience, Ben made sure we completed in time, thank you!

If you are thinking about buying or selling a property in Crouch End then Abraham is the first and possibly only conversation you need to have. He is very straightforward. He has a uniquely caring approach and is very generous with his time.

I recently got a property through one of the superb staffs, Alex, and I must say it beats my imagination and I highly recommend them.

Great experience dealing with ‘Castle Estate Agent’. Tom, in particular, is very attentive. I was kept informed during the entire process of buying and selling my property, Tom and Daniel took care of most things which made the process very easy and seamless. Will recommend and use the ‘Castles Estate Agents’ again.

As a first time buyer, I was pretty anxious about the buying process, I was very lucky that Ela and the team really did the best they could to guide me through the process, and being super responsive most of the time, thanks for going the extra miles.

We recently used Castles to sell our flat in Crouch End. We chose them because they clearly had a lot of knowledge of the immediate area (lots of Castles signs nearby), and we were impressed with Sandro when he came to do the valuation – as well as extensive local knowledge he had good ideas about strategy, and just seemed like a nice person to deal with.

Sandro took care of the sale and was very professional, personable, and reliable, and quick and clear in responding to questions. We felt that it was not just ‘another sale’ to him but that he was trying his utmost to get the best deal possible for us while being fair to all parties. We had total confidence in him and were sure he would get a good price for our property – which he did. He was a pleasure to deal with, as were Abraham and Colin too at the Crouch End office. I would be very happy to use Castles Crouch End again.

I have used Abraham for a number of years. He has both helped to sell and find properties for me. He is a pleasure to deal with. He is always professional and straight forward in his approach. More recently I have used Sandro who has let and now manages a property for me – I have once again been very happy with the services provided and the friendly approach.

Great experience, from the viewings up until the offers/sale process, communication was key especially as my parents are retired and they delivered on what they said, very happy and would definitely recommend.

Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother and had been struggling to find an agency who wouldn’t discriminate blankly against benefits. Victoria was professional, respectful and helpful from the start and with her assistance we were able to find the perfect place for my mum and move her in swiftly. Victoria even had a card ready on the move in day which was a lovely touch after all the stress! We highly recommend Castles and Victoria! Thank you. Erica & Rosa

Tom and Daniel, I greatly value your patience. Your service was remarkable. You stuck with us when circumstances did not go as planned. Even when our prospective buyer pulled out at the last minute, you recommended us to keep faith and relist the home. You supplied us with continuous input. We are very grateful for your assistance and would recommend Castles in Waltham Abbey to anybody contemplating a house sale.

First time renter, it was a very very smooth experience with some minor bumps along the way but there was communication the whole way and it was never an issue. Amazing service from Adam.

I wasn’t using castles directly, but they were the agent at the bottom of our chain. I got in touch with them as there were a few issues and Ela was so helpful and even though I wasn’t her client she helped me and kept me updated throughout the sale process. She went above and beyond what was necessary and certainly was instrumental in making our chain go through. Thank you Ela.

Excellent service from start to finish. Everything went smoothly and nothing was too much trouble. Thank you to Stephen, Franco & Ashli for all their help & advice.

I purchased my first home through Castles this year, the process was a long one due to issues with the seller but Josh and the team were excellent, keeping me informed and did everything they could to push the sale along. Whenever I decide to sell I will definitely be coming back to Josh. thank you!

We bought and sold our house with castles and they are absolutely brilliant, we mainly dealt with Tom and he’s is a star, keeping us updated with information along the way, very polite, very easy to talk to. The best estate agents there is.

I had a transaction with Castles – represented primarily by Sandro, and supported by Colin and Abraham. Great, collaborative team, and really represented the business very solidly. Sandro consistently understood my needs, ensured they were met appropriately, and was always able to bring stakeholders together in a very productive manner. The transaction went on for much longer than we intended, but the Castles team kept ALL stakeholders together, managed the prioritization very much with each stakeholder, and represented ALL parties very fairly. Definitely a highly recommended real estate business – hope to be able to do more transactions with them Thank you team.

Great experience using castles. They were very friendly and always made time for our questions. Had the pleasure of speaking with Nof, Ashli, Stephen & Franco on numerous occasions and they were all equally supportive with our first property purchase. Would definitely recommend!

Daniel at Castles was extremely helpful during the whole process and he had a very calm manner which made me feel less stressed about the whole process during the sale of my flat. He was always able to answer any queries I had over the phone or via email the same day if not the same hour and if he didn’t know he went and sought the answer and got back to me straight away. I’ve heard many horror stories about selling properties with dodgey outcomes or processes but I can whole heartedly recommend Castles estate agents in Waltham Abbey and Daniel Tagliarini to make it as smooth as possible.

Castles sold my family home and from beginning to end gave a fantastic service. I had weekly updates from Bruno on the progress from all sides of the chain, great communication which made the whole process run smoothly. Both George and Bruno have extensive knowledge of the housing market and the areas they work in. I would highly recommend Castles to anyone buying or selling.

I have nothing but glowing things to say about Josh, David and the Castles team. We had an extremely challenging chain, and at several points it all looked like it could all fall through but Josh was a constant source of reassurance, always had our back and made us feel like we were number one priority. I genuinely don’t think we would have successfully completed without the continued over and above support we got to push it all through – thank you!

I have always found them to be well informed – providing good and consistent advice. The team is also friendly and supportive. Reliable and impressive.