What Our Customers Say

I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using them as an agency. Right from the first meeting with Alex to discuss renting my property, the conduct was very professional and continued so throughout the process. I always received prompt replies and any issues were taken care of immediately. I would highly recommend Castles if you are landlord/lady and special thanks to Alex for making the experience a very smooth and positive one. I appreciate his consistency and patience despite his busy schedule and many responsibilities. It was also helpful to have Castles Maintenance look into the need for repairs when issues came up and provide information about what was required and the cost involved. Thank you to the rest of the team at the Edmonton Branch who have also contributed and helped me rent out my property! They are dedicated friendly and efficient and I am very pleased with my decision to choose Castles. I found them helpful and professional and able to deal with any problems that arose. I will continue to work with Castles in the future and would gladly recommend them to anyone needing help with their property.

I rented from Castles & needed to exit my contract mid- way through the year. Sertac & Selda were understanding, proactive in getting the new tenant signed up & kept me updated along the way. Absolute professionals. Wouldn’t hesitate to use them again & highly recommend. Thank you again for your help! Fran.

We decided to use Castles Estate Agents – Edmonton to sell our home. The service from preparing the house for viewing to getting an offer was very well handled professionally. Despite a few issues which weren’t their fault, my wife and myself were very pleased with the overall sales process. Our thanks goes to Mr Gentian Morina and the branch manager Mr Stuart Gray.

A1 service from start to finish. I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy. Castles kept us up to date every step of the way, I received emails confirming viewings and regular feedback. There was always someone there to answer the phone and my calls were always promptly returned if there person I needed to speak to was out of the office. Viewings were on time and as the property was empty, all viewing were managed by Castles. We had a number of offers and were advised on the best course of action. Castles didn’t just drop us once the offer was accepted, they kept in contact and chased the buyers when necessary. Tbh, if there is anything to complain about I can usually find it! But I have to say I have absolutely nothing negative to say! This review is not in exchange for anything, simply because a great service was received. Thank you.

They say selling a property is one of the most stressful events in life. My property went on sale 22nd December and was fully completed by the 25th March. Taking off the Christmas closure of two weeks and the property was leasehold, I’m told by friends and family that my sale was impressively quick. The team at Castles, Stephen, Frank, Ashli and Nof, clearly work well as a team and if I had another property to sell I was definitely ask them to sell it. If I was going to be buying a property in Enfield, I would tell them exactly what I wanted, and I bet they would find it. It really has been a pleasure selling my property with Stephen, Ashli, Frank and Nof. Thank you

I recently visited a lot of letting agents recently as i was searching for a property to rent and was very sure that it would be very difficult for me as my rent is covered by dss. After visiting and leaving my details with many agents i had no joy or had to keep chasing agents my self to get updates. Then finally my last stop was castles Edmonton where i was greeting by Alex. Alex was very professional extremely friendly. He took my details and and made notes of what i was looking for and where. Within that week he arranged a viewing for me for a wonderful property that i was really happy with and made regular contact with me with updates totally made the process of contacting the council and sorting the deposit out very simple and easy. We have been in the property a month now and extremely happy. Thank you Alex Castle is a definite recommendation from me to all.

A1 service from start to finish.
I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy.
Castles kept us up to date every step of the way, I received emails confirming viewings and regular feedback. There was always someone there to answer the phone and my calls were always promptly returned if there person I needed to speak to was out of the office.
Viewings were on time and as the property was empty, all viewing were managed by Castles.
We had a number of offers and were advised on the best course of action.
Castles didn’t just drop us once the offer was accepted, they kept in contact and chased the buyers when necessary.
Tbh, if there is anything to complain about I can usually find it! But I have to say I have absolutely nothing negative to say! This review is not in exchange for anything, simply because a great service was received. Thank you.

Josh was really helpful throughout the whole buying process – he was very communicative and everything went smoothly thanks to him and the team at Castles. I’d definitely recommend.

We mandated Abraham Rawat from Castles to sell our home. We had a great experience all around with Abraham. His pitch was direct and his valuation strategy ended up creating bidding leverage in our process that got the value where we aimed to sell on the outset. His fee quote was competitive and not artificially high to see what he could get away with. Abraham and Castles have great flow in the Crouch End, Highgate area. We also managed to purchase our next property through Castles and found a house that we were very happy with. We had a great experience getting through exchanging in the chain that was created and Abraham did a great job in managing the buyers and sellers in the process. Keeping things efficient and navigating the personal complexities that often come with such processes. We would recommend Abraham to anyone selling there house in the area.

We recently completed on a sale and purchase through Castles. We were extremely pleased with both Tom and Daniel. They were extremely helpful in the whole process from start to finish, they informed us as soon as there was an update on either of the sale or purchase, and were happy to answer any questions we had trough the whole process. I would not hesitate in recommending both Tom and Daniel to anyone looking to buy or sell their house. Thanks guys for all of your help!

We have sold and bought through castles. Daniel and Tom were really professional and approachable. They ensured they kept us up to date at all times and would chase the solicitors when things started slowing down. They made the process really easy for us. Thank you both!!

Daniel and Tom were extremely helpful. They were always contactable and helped the process move along as quick as possible. They were honest and informative. Thank you for all of your help.

Just to say Daniel and his team Castles have been brilliant. They have been helpful, supportive and informative throughout the sale of our property. This is the 4th time I have used Castles for buying, selling and letting and I would considered each time to have received a 5 star service.

From start to finish of the house purchase Frank (Franco Tona) was an absolute pleasure to communicate with. He was professional, efficient and friendly throughout the process. He always kept us in the loop with every development. Frank chased all parties where needed to get the deal over the line. I would thoroughly recommend using Castles EN3… ask for Frank!

Jay and the team were professional, supportive and friendly. Really happy with the service – always quick to get back to me following a phone-call or email. Would highly recommend!

Jay, James and Ben at Castles did a really tremendous job in facilitating the sale/purchase of our property. They were extremely professional, responsive and proactive throughout the process, ensuring it happening in a smooth fashion. I couldn’t recommend them highly enough if you are considering selling your house in Palmers Green!

From start to finish of the house purchase Frank (Franco Tona) was an absolute pleasure to communicate with. He was professional, efficient and friendly throughout the process. He always kept us in the loop with every development. Frank chased all parties where needed to get the deal over the line. I would thoroughly recommend using Castles EN3… ask for Frank!

Jay is a great estate agent. Always helpful on the phone and keen to help and along with James highly professional in the way they did business. They provided an honest and confident service ensuring that they found the right buyer. Selling a property is never easy, but along with Jay and James I was highly impressed at how quickly they found the right buyer and generated so much interest in my property.

Abraham has helped me buy two houses – one for me ten years ago – and one for my parents. He is incredible. Meticulous and detailed when it comes to finding what you need – then relentless when it comes to securing the deal and getting it over the line. And all of it done with a huge amount of care and consideration and efficiency that takes so much of the stress out of the task. With my elderly parents – he could not have been kinder, constantly reassuring them and resolving any of the many issues they threw at him. For them, the timeframe was important – and he got the whole move done in under 4 weeks. I can’t recommend Abraham highly enough. I still sit in our home now – a decade on – and can’t believe we’re actually here and know we wouldn’t be here but for his tenacity and smart work. My own estate agent had been a nightmare – saved entirely by Abraham, who was selling the place we eventually bought. So – certainly 5 stars – more if I could. He is lovely and fun but will always tell you honestly what he thinks. In a sea of sharks – he’s a dolphin.

Excellent service provide by the castles team, James and Jay in particular. Advised us and got our sale agreed within 24hrs.

Josh and David were very easy to communicate with at various stages of our purchase. Always available, flexible and willing to help with pushing things along making our life easier.

We just used Castles for our recent sale and they were great! The team are really friendly and hard working, they went above and beyond to make sure things went smoothly behind the scenes and I’d highly recommend them.

Thank you to Daniel for all his help and continued support throughout a very long process. We are entirely happy with the service, would use again when we are ready to move on and would highly recommend to anyone. Always kept in touch even if there wasn’t much to be updated on which gave us good peace of mind. Thank you very much you really helped us to keep it together and we appreciate it dearly 🙏🏾

We would like to thank Daniel and Tom for all they have done for us in selling our flat; after being failed by another agent in Waltham Abbey, Daniel & Tom were able to sell our home in less than a week after it went live! It was also a very tricky leasehold sale, and they have been nothing but attentive throughout; including chasing solicitors, updating our buyers, emailing back and never ignoring us! Nothing like we had experienced before. You will not find two nicer, more professional and friendly / hard working guys like Daniel & Tom – don’t even bother looking for another agent, you will not beat Tom & Daniel in Waltham Abbey. Thank you so much guys for supporting us and helping us reach exchange – kind regards, Adele & Aytun x