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Tenants Guide & Fees

Looking to move rentals? The team at Castles Estate Agency can help you with that.

With decades of industry experience, we can take the hassle out of flat hunting and are always delighted to make recommendations and help clients into their new homes.

What Can You Afford?

Take the time to review your current financial circumstances and make sure you are confident you can cover your monthly rental payments. Factor in all costs, including bills. It’s also important to review the council tax prices in your chosen area.

Where Do You Want To Live?

Talk to the friendly team of estate agents at Castles about which areas have the highest level of tenant demand and which hidden gems are available that you might not know about. We love showing off properties in our local communities.

Register On The Castles Website

By registering on our website, you will receive immediate notifications when a new property in your desired area becomes available. Once registered, one of our friendly team will be in touch to talk you through the finer details and arrange viewings.

Viewings And More Viewings

Once you’ve created a list of ‘must-haves’ for your ideal home, simply get in contact and we can arrange viewings at the properties we believe would be suitable for you.

How Will You Get About?

We can let you know about the nearest transport links, the parking restrictions in the area, and if there is good storage for pushbikes at the properties you have shortlisted.

Do You Have Contents Insurance?

We can provide you with an inventory list for all of items within your property, but we also recommend you look at contents insurance options to make sure your things are safe. Landlords do not cover your items under their rental insurance.

Check Your Tenancy Agreement

Once you’ve found the perfect home and we have agreed in principle on the monthly rental, then you’ll be sent a tenancy agreement to review. Make sure you read this in detail, so you know exactly which rules apply. Once both parties have signed your agreement, keep it in a safe place to refer back to later just in case.

Payment

You will need to pay your deposit and first month’s rent in advance. We will show you how to do this and will keep your deposit safe in accordance with TDS.

Tenant Fees & Permitted Payments

  • Holding deposits – a maximum of 1 week’s rent.
  • Deposits – a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for an annual rental of £50,000 and above.
  • Payments for a variation or change to a tenancy agreement – £50 inclusive of VAT.
  • Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs.
  • Utilities, communication services (e.g., telephone, broadband) TV licence, council tax.
  • Interest payments for the late payment of rent  – can be charged up to 3% over the Bank of England base rate.
  • Reasonable costs for the replacement of lost keys or other security devices.

Reviews

We were selling a studio apartment and choose Castles as we preferred their selling process. We got a buyer from…

Edmonton Office

5

Very friendly staff and one in particular named Silda and she was so helpful.

Enfield Office

5

Abraham was integral to helping us find our dream home in Crouch End. The entire process has been seamless with…

Crouch End Office

5

I thought the sale of the house was going to be a headache until I was introduced to Nof. He…

Enfield Office

5

Great service throughout the whole process. Would recommend Castles to anyone looking to sell their home. The process to arrange…

Enfield Office

5

Abraham Rawat of Castles stepped into the breach in a difficult situation I found myself in. Things were looking desperate…

Crouch End Office

5

My shoutout goes to David Ola - it is rare to find a real estate agent in a saturated field…

Hackney Office

5

Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank…

Edmonton Office

5

I have been with Castle Estate for years. They have been amazing and very helpful. The best agency you can…

Tottenham Office

5

Very pleased with Castles Enfield who dealt with the sale of my property. I initially met with Stephen whom I…

Enfield Office

5

Bruno and George at Castles work hard and effectively on your behalf. I could not have wished for better service…

Tottenham Office

5

I have been dealing with Farid who is courteous, professional and attentive. I highly recommend the team at Castles Edmonton.

Edmonton Office

5

Fantastic service Tom was a great help throughout and helped us get out first home

Waltham Abbey Office

5

Amazing letting agency, organized, professional, positive attitude. They worked so quick on their feet and helped me every step along…

Edmonton Office

5

Very good work from the team in Tottenham (Bruno and George) - they worked hard for me, always kept me…

Tottenham Office

5