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Why Choose Castles?

When it’s time to let your property out you want to know that it will be well kept, tenanted and that your money will be collected promptly each month. Here at Castles we make it our job to do all of the above and more. In line with our bespoke service, our dedicated team will oversee and carefully handle all components of managing your rental property and keep you up-to-date on all legal and property matters.

At Castles we offer:

  • Excellent customer service and communication – We regularly notify our landlords about changing legislation, as well as keeping you up to date on what is happening with your property. You will have your own dedicated Castles employee available to help you at all times and no question or enquiry with us is too small or insignificant.

  • Dedicated and committed employees – Our team have worked with us for years and regularly attend training to stay on top of the latest laws and trends in this ever-changing industry. We also boast membership with the following organisations – ARLA and NACA.

  • Marketing your property – We pride ourselves on offering a marketing package that is second to none. You can be assured that we specialise in getting your property seen and tenanted as quickly as possible, for the highest price. We even cater to specific niche audiences if you need something extra. 

  • Attention to detail – We will provide you with detailed checklists on what you need to do in order to ensure your property is fit for letting, as well as offering guidance on all things related to current legislation. We pride ourselves on knowing the finer details, and in making letting your property out as painless as possible.

  • Management of the tenancy agreement and tenancy deposit – From browsing available properties in the area through to signing on the dotted line, our expert lettings team look after everything related to your tenants. As a result you won’t ever need to worry about you tenant’s deposit or have the hassle of chasing rental payments.

  • Local knowledge – With offices in seven different locations in North and East London, and Essex, and over 30 years in the business, we know the areas like the back of our hands. If you or your tenants are new to the area, we can share our experience and endorsements, having discovered the best cafes, restaurants, and even those special little places for a nightcap, as well as offering recommendations on where your children can go to school. It’s our job to be experts in all things property.