fbpx

Tenants Guide & Fees

Looking to move rentals? The team at Castles Estate Agency can help you with that.

With decades of industry experience, we can take the hassle out of flat hunting and are always delighted to make recommendations and help clients into their new homes.

What Can You Afford?

Take the time to review your current financial circumstances and make sure you are confident you can cover your monthly rental payments. Factor in all costs, including bills. It’s also important to review the council tax prices in your chosen area.

Where Do You Want To Live?

Talk to the friendly team of estate agents at Castles about which areas have the highest level of tenant demand and which hidden gems are available that you might not know about. We love showing off properties in our local communities.

Register On The Castles Website

By registering on our website, you will receive immediate notifications when a new property in your desired area becomes available. Once registered, one of our friendly team will be in touch to talk you through the finer details and arrange viewings.

Viewings And More Viewings

Once you’ve created a list of ‘must-haves’ for your ideal home, simply get in contact and we can arrange viewings at the properties we believe would be suitable for you.

How Will You Get About?

We can let you know about the nearest transport links, the parking restrictions in the area, and if there is good storage for pushbikes at the properties you have shortlisted.

Do You Have Contents Insurance?

We can provide you with an inventory list for all of items within your property, but we also recommend you look at contents insurance options to make sure your things are safe. Landlords do not cover your items under their rental insurance.

Check Your Tenancy Agreement

Once you’ve found the perfect home and we have agreed in principle on the monthly rental, then you’ll be sent a tenancy agreement to review. Make sure you read this in detail, so you know exactly which rules apply. Once both parties have signed your agreement, keep it in a safe place to refer back to later just in case.

Payment

You will need to pay your deposit and first month’s rent in advance. We will show you how to do this and will keep your deposit safe in accordance with TDS.

Tenant Fees & Permitted Payments

  • Holding deposits – a maximum of 1 week’s rent.
  • Deposits – a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for an annual rental of £50,000 and above.
  • Payments for a variation or change to a tenancy agreement – £50 inclusive of VAT.
  • Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs.
  • Utilities, communication services (e.g., telephone, broadband) TV licence, council tax.
  • Interest payments for the late payment of rent  – can be charged up to 3% over the Bank of England base rate.
  • Reasonable costs for the replacement of lost keys or other security devices.

Reviews

Fantastic service Tom was a great help throughout and helped us get out first home

Waltham Abbey Office

5

Josh was extremely helpful during our property purchase, he acted as great bridge between myself and buyer and really helped…

Hackney Office

5

Brilliant service from Stuart. Very professional service, efficient and he always go the extra mile to help from start to…

Edmonton Office

5

The staff at the Enfield branch were amazing throughout the sale of our old home, and the purchase of our…

Enfield Office

5

Jai provided an incredible service. Listened carefully and considered my exhaustive and detailed requirements. Block booking viewings in line with…

Edmonton Office

5

Great experience with Kirstin. She has the exceptional communication skills, informed us throughout the process. Very attentive and supportive. I…

Hackney Office

5

Feeling very very grateful to Josh at Castles for his help in buying our flat. I usually can’t stand estate…

Hackney Office

5

We bought our first London property with Josh from castles, it was a complicated purchase but Josh was brilliant, lovely…

Hackney Office

5

Max was our point of contact at Castles he was excellent throughout the selling process and we cannot recommend him…

Hackney Office

5

Friendly, professional team with good local knowledge. Thank you for helping us through our sale and going the extra mile.…

Hackney Office

5

Buying through Castles has been a great experience. Friendly, professional and expert in what they do. Would highly recommend.

Crouch End Office

5

I just rented the property through Castles - I expected the whole process to be much more stressful, but I…

Edmonton Office

5

The team at Castles were very professional and committed to achieving the best outcome for me during a recent house…

Hackney Office

5

Abraham has been brilliant with our property search and helping us secure our next home. He took the time to…

Crouch End Office

5

My shoutout goes to David Ola - it is rare to find a real estate agent in a saturated field…

Hackney Office

5