fbpx

Tenants Guide & Fees

Looking to move rentals? The team at Castles Estate Agency can help you with that.

With decades of industry experience, we can take the hassle out of flat hunting and are always delighted to make recommendations and help clients into their new homes.

What Can You Afford?

Take the time to review your current financial circumstances and make sure you are confident you can cover your monthly rental payments. Factor in all costs, including bills. It’s also important to review the council tax prices in your chosen area.

Where Do You Want To Live?

Talk to the friendly team of estate agents at Castles about which areas have the highest level of tenant demand and which hidden gems are available that you might not know about. We love showing off properties in our local communities.

Register On The Castles Website

By registering on our website, you will receive immediate notifications when a new property in your desired area becomes available. Once registered, one of our friendly team will be in touch to talk you through the finer details and arrange viewings.

Viewings And More Viewings

Once you’ve created a list of ‘must-haves’ for your ideal home, simply get in contact and we can arrange viewings at the properties we believe would be suitable for you.

How Will You Get About?

We can let you know about the nearest transport links, the parking restrictions in the area, and if there is good storage for pushbikes at the properties you have shortlisted.

Do You Have Contents Insurance?

We can provide you with an inventory list for all of items within your property, but we also recommend you look at contents insurance options to make sure your things are safe. Landlords do not cover your items under their rental insurance.

Check Your Tenancy Agreement

Once you’ve found the perfect home and we have agreed in principle on the monthly rental, then you’ll be sent a tenancy agreement to review. Make sure you read this in detail, so you know exactly which rules apply. Once both parties have signed your agreement, keep it in a safe place to refer back to later just in case.

Payment

You will need to pay your deposit and first month’s rent in advance. We will show you how to do this and will keep your deposit safe in accordance with TDS.

Tenant Fees & Permitted Payments

  • Holding deposits – a maximum of 1 week’s rent.
  • Deposits – a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for an annual rental of £50,000 and above.
  • Payments for a variation or change to a tenancy agreement – £50 inclusive of VAT.
  • Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs.
  • Utilities, communication services (e.g., telephone, broadband) TV licence, council tax.
  • Interest payments for the late payment of rent  – can be charged up to 3% over the Bank of England base rate.
  • Reasonable costs for the replacement of lost keys or other security devices.

Reviews

Castles were really great to work with. I used them to sell my flat and they are very efficient and…

Tottenham Office

5

Selling our house through Castles couldn't have been easier. We got exactly the price we wanted and Abraham was excellent…

Crouch End Office

5

Very friendly staff and one in particular named Silda and she was so helpful.

Enfield Office

5

Castles estate agent Oliver has helped me move into my new studio & his service and professionalism towards me was…

Edmonton Office

5

Castles were always professional very communicative and constantly on the ball through the whole process. I wouldn't go with any…

Waltham Abbey Office

5

David was successful in selling our home quickly and at a great price. Everyone was responsive to our queries. Thank…

Hackney Office

5

These guys made the whole process of selling our house really easy, and they even went above and beyond in…

Edmonton Office

5

From the outset Castles were brilliant to work with and after viewing houses with countless other estate agents we could…

Hackney Office

5

Really good service. Sold a flat with Castles and the support was outstanding. Strongly recommend!

Enfield Office

5

This was my first experience of agents as a buyer, and it was a very very positive one. Ela was…

Hackney Office

5

Excellent sale result . We saw a sign opposite for a sale by them and asked us to sell our…

Edmonton Office

5

Friendly and transparent approach and managed the process efficiently dealing with very unresponsive solicitors.

Palmers Green Office

5

We recently used Castles to sell our flat in Crouch End. We chose them because they clearly had a lot…

Crouch End Office

5

The team displays utmost professionalism, making the purchasing process a breeze. In particular, Bruno provided excellent customer care, always responsive…

Tottenham Office

5

Our heartfelt thanks to Sandro and the Team at Castles in Crouch End for supporting us through the process of…

Crouch End Office

5